Calling all Tagalog speaking psychologists, social workers and counsellors!

We are looking for qualified Tagalog speaking psychologists, social workers or counsellors to take part in a 3-month pilot program to deliver Text based counselling services to the Philippines corporate clients impacted by Covid-19. We need people that understand cultural sensitivities, are willing to learn and adjust to a new client relationship management system along with testing and suggesting improvements to the system. This project has an immediate start and requires you to be more than just a counsellor. So, if you want to be a part of something big and revolutionise providing psychological services globally, read on!

The impact of the project will be amazing, and we need you to be part of the experience. You will have an opportunity to change the lives of people living abroad who would not normally have access to psychological services. 

Interviews will occur on the Gold Coast by June 15. We are looking to hire in stages with 75% of people hired by June 15th and face to face training occurring on Thursday 18th June with a go live date of 19th June.   

About the business

VirtualPsychologist is an innovative mental health-based company that is leading the way in text-based counselling. We provide text based mental health services to people who can’t or would not normally engage via telephone or face-to-face services. VirtualPsychologist is rapidly growing so if you speak Tagalog, want to be a part of this innovative organisation and want to make a difference to the lives of people around you, then send us your resume.

About the role

You will be required to deliver online customised mental health support via our text-based platform to Philippines based employees and their family members within the Employee Assistance Service Sector. Services are also delivered to vulnerable youths within a school-based setting. Although Text is the main modality for engagement there will be times that phone based services are required for escalation purposes.

There is an expectation that all VirtualPsychologist staff make themselves available to meet periodically for skill development, training, team bonding, and to share experiences. Whilst we promote a flexible working environment where you can work remotely, we have found it is essential that the team have in person contact to feel confident and have a good team spirit.

  • To succeed in this role, you must have a relevant tertiary qualification in social work, psychology or counselling.
  • Proven experience working with youth and the corporate sector
  • Fluent in both English and Tagalog with a good understanding of the cultural barriers faced by those people living in the Philippines
  • Sufficient understanding of technology, including but not limited to:
    • Text
    • Microsoft word, excel, outlook
    • Social media (Facebook, Instagram, Twitter)
    • Windows or MAC OS
    • Web-based platforms
    • Most importantly a willingness to learn how technology and mental health can work together to make changes for the better 

Shifts:

Our service operates 24/7 with shifts split as per the following:

Mon-Fri: There are 3, 5 hour shifts between 8am and 10pm. (8am-1pm, 1pm-5pm, 5pm-10pm) and 1 overnight shift between 10pm-8am.

Sat-Sun: There are 2, 5 hour shifts between 12pm and 10pm (12pm-5pm, 5pm-10pm) and 1 overnight shift between 10pm-8am.

Benefits and perks

You will have the opportunity to work from home, or any location of your choice within Australia once training and supervision has been undertaken and there will be ongoing supervision offered.

Skills and experience

You will require your own laptop with stable high speed internet access, effective written communication skills in both English and Tagalog, good clinical skills, fast typing speed, good familiarisation with technology, and a passion for changing lives, with a desire to contribute to a young organisational culture. 

The service is a 24-hour service. Employment will be as a contractor and you will require an ABN and your own liability and indemnity insurance. You must be registered with AHPRA, AASW or PACFA. 

Note: Counsellors must provide a copy of their certificate of completion. 

In your cover letter please outline the evidence-based modalities you use in your practice and your current experience in the industry.

Apply by emailing: [email protected]

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