How It Works

Do you find it too hard to talk face to face or over the phone?

Is it too embarrassing, intimidating, confronting or simply just too inconvenient?

Well we offer a Text service that you can use from anywhere. No down loading of an App required. No need to take time out to attend an appointment. It is as simple as texting from the comfort and convenience of your own home or office (or bus, or plane, or train!). Sessions occur in real time and last up to an hour. You will be connected with a qualified mental health professional who will guide you through your troubles. You can make an appointment to Text with the same counsellor again at a day/time convenient to you. We offer a range of services via Text that include counselling, coaching and Critical Incident support.

The service is encrypted at the highest level and all data is secured on local based servers. Two factor authentication is required by our qualified staff before they can access any client details. All data is stored and protected in accordance with the Privacy Act and the ethical standards of the Australian Psychological Society.